The Ascend Journey
One thing you can be sure of when embarking on the Ascend journey is that you will be in safe hands, working with a team who have handled the affairs of elite sporting professionals such as John Terry and Fernando Torres for nearly a decade.
While the Ascend team seek to protect the privacy of their clients, they are delighted to have outstanding testimonials crediting their professionalism and discretion. Ascend’s reputable name has been at the forefront of the sports world, supporting high profile players during transitional periods in their lives.
Delivering an exceptional experience, Ascend pride themselves in offering a unique property & lifestyle management service to ensure the needs of each client are fully met. The team works closely with a number of specialists, including SWM partners, Alexander James Interiors and Premier Relocation both of which were part of the relocation, refurbishment, and interior design of Torres’s new Surrey home.
SWM spoke to Carl Lemmer, Managing Director and Founder of Ascend to learn more about his long-standing relationship with footballing legend Fernando Torres. Ascend was behind the superstar’s relocation from Liverpool to Chelsea, following a recommendation from John Terry who was club captain at the time.
“Having been introduced to Fernando, it was clear he wanted to settle down quickly and our wealth of knowledge in the area meant we could provide him with a shortlist of properties on and off the market. Within days we had negotiated a deal on a wonderful property that suited his family’s requirements,” says Carl.
“One of our key strengths is our ability to work with all property agents and developers so we have full access and visibility of what is out there to rent or purchase,” says Carl.
Ascend then managed the entire process including legals, finance, interior design and refurbishment, whilst overseeing the relocation from their home in Liverpool to their new property in Surrey. Throughout Torres’ time at Chelsea, Ascend fully managed the property and provided a personalised lifestyle service for all the family’s needs from weekly cleaning, gardening, security and pool maintenance to cars, holidays, and private functions.
“Moving from Liverpool was a big change for myself and my family. I was introduced to Ascend by JT almost as soon as I arrived at Chelsea and they made my transition so easy. They found me the perfect house to buy and managed the whole process helping us to settle down and feel at home in our new surroundings very quickly. We had many great years in our family home in Surrey and Ascend played a big part in making this happen. We remain part of the Ascend family to this day.”
In recent years, Ascend has forged strong working partnerships with exceptional contractors who are able to meet client expectations while delivering a discreet and private service.
Keeping in close contact with Torres and his family, the team have since assisted with his subsequent relocations to Milan, Japan and Madrid. During that time, Ascend continued to manage the property in Oxshott, Surrey, whilst looking after all of the high-profile clients that have been place into the property since Torres departed.
By providing the full Ascend Prive service, this unique client journey has culminated in a longstanding relationship between Ascend and Torres.
The team believes that the successes of both arms of the business, ‘Developments’ and ‘Prive’, can be attributed to their attention to detail, awareness of clients’ needs, and the wealth of experience the team has gained from working closely with sporting professionals.
The specialist work of Ascend Prive can be summarised through its phenomenal portfolio of Surrey based sports clients, while Ascend Developments success story is based upon their exceptional experience, delivering a turn-key service in the world of property development.